Unlocking Instructions for LG CU500v

General Information about your LG CU500v unlock code

When you receive your email with your unique LG CU500v unlocking codes, you may see there's actually more than one code as some models require more than one code to unlock them fully. However, for simplicity, we do aim to send you a single unlock code.

Depending on your model, the code you receive will either be an 8 digit or 16 digit number.
(Please see below for some examples)

Unlock Model: LG CU500v

To unlock your LG CU500v, firstly you will need access to a hidden menu.

1. Insert a SIM Card not from the original network, IE It's not locked to
2. Turn on the phone
3. The phone will display 'Invalid SmartChip'
4. In Idle screen, enter 1 5 9 7 5 3 # * #
5. The phone will now display 'Enter NCK, Remaining 5' (Note: there's a limted number of attempts)
6. Enter the unlock code
7. Select 'Ok' to unlock the phone

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Quick Glossary

NCK = Network lock
SPCK = Service provider corporate lock
SPK = Service provider lock

Some examples of the unlock code(s) we provide:

357923191136017 63734604 48169783 27888242 12801340 22326275
357923122672048 1234503915918697 1234580741368161 1234541783392277 1234549440482935 1234549478708719 123454940821187

Or

36268136 12246179 96676324 54039880 53437162 86498062
7644193495755259 2182142116272960 8913849816932435 7690121054221806 7690121061689081 769012160736882

We may also return your IMEI number, simply ignore this, it's always the first one.

In most cases, the only one you will need is the Network lock (or NCK) which is the 1st code, as highlighted in bold above.

But should you need it, the Service provider Corporate (or SPK) unlock code is the last one.

In the unlikely event you are sent an 8 digit code and your phone only accepts a 16 digit code, try putting zeros in front of code. But only try this the once and contact us.

Notes on hidden menu access codes:

To enter your unlock code, LG phones often require access to a hidden menu first. Most newer phones will accept the code 2 9 4 5 # * 7 1 0 0 1 #. So if the recommended code suggested doesn't work, please try this one, if this also doesnt work please contact us